#250 where is customer service at ntuc finesse supermarket?

Today while shopping at the Bukit Timah NTUC Finesse supermarket, I find workers at the fresh vegetable and fruit produce rather irksome.

My friend and I were trying to decide on some freshly packed salads when a worker came around to shove my friend aside. When I questioned him why was he so rude, his answer was: “I thought you were talking.”  The disgust was we received no word of apology!!!

In the first place, there was presumptuous on the part of the worker. Mind you he is only a WORKER and NOT customers! How dare such presumption!

WORKERS are paid to render service and CUSTOMERS paid for the services. If there is NO CUSTOMER, workers are NOT paid and soon workers will be out of job!

If the supermarkets want to survive, I suggest the management consider the RIGHTS OF CUSTOMERS and offer GOOD CUSTOMER SERVICE!

Is this the new generation of WORKERS? Is this how the management is training its workers?

Is this what service means here in Singapore especially at the high end of the NTUC supermarket?

 

In the 1960s, at tender age, I remember shopping at Cold Storage, the high-end supermarket that treated their customers as kings.

All fresh produce and products were nicely placed on the shelves before the supermarket actually open its doors for service.

Today, generally Cold Storage still remain the same but not all outlets though. Marketplace and Kimisawa are worth the mention on generally courteous service. These are high-end supermarkets unlike…

 

By contrast today, we find workers streaming in at the same time as the customers. Often times, these workers are always in the way of customers and workers feel they have the right of way and boldly asked customers to move aside for them to trolley their produce or move aside for them to place the produce on the shelf!!!

Singapore has been talking about offering good customer service. Where is customer service especially at the high-end NTUC supermarts? Are these workers trained to be rude and abrasive and presumptuous to customers?

Advertisements

#249 law to cane for drinking beer

Can the civil law pass judgment to cane one for drinking beer?

Has Malaysia become a theocracy where there is law to cane a muslim for drinking beer? Should a verdict be passed in the law of courts? Is this not a religious issue? Is Malaysia mixing religious law with civil law?

It is an offence for a muslim to take alcoholic drinks. However should this be applied in their national law?

How are those caucasians in the West converted to Islam taking this law when a social drinker can be caned?

#248 poverty

Finally the real question is asked on poverty in some nations: why is Africa poor?

A commentator, an African, candidly acknowledges that Africa is rich in resources but it is their national leaders who are corrupt and squandered the people’s wealth for their own pleasure.

The leaders fill their own stomach but the people…?

Should surrounding or rich nations offer charity to help these poor?

Unfortunately civil unrests and killings are endemic in Africa. Why do people kill people? 

Many mad leaders who champion freedom exploited children to fight! The leaders would not soil their hands… How depraved some adults or leaders are!

What is freedom? Where is freedom? What is democracy? Where is human rights?

#247 Neil Sedaka at 70

Neil Sedaka, an American pop singer and songwriter whose career spans 50 years, looks so youthful and fresh at age 70. I remember enjoying the pop hit ‘O Carol’ at a tender age.

His speaking voice is gentle and distinctive. His singing voice remains almost the same clarity as when he was young. Apparently he was first trained as a classical concert pianist at the Julliard School of Music in NY on a scholarship and not in voice. Yet this unique singing voice brought him this far in life.

It was such a treat to view this video produced by BBC on 8th July 2009 during his tour in UK: http://news.bbc.co.uk/2/hi/programmes/breakfast/8140100.stm.  (I hope the video sounds ok as this speaks for itself his career and person and singer.)